Issue #43: Is email settings work fine?

Reported by:	Oleg Franchuk
State:	resolved
Created on:	2014-09-25 17:51
Updated on:	2015-08-06 20:49

Description

I have set email settings in my ini config, but when i do send test email i have "Send email task created " and in email account don't have out email, dir is full. I watching by tcpdump on my server on my mail port 465 and it's full, in log file is all fine, no errors or warnings from email sending.

from production.ini smtp settings:

smtp_server = smtp.yandex.ru
smtp_username = kallithea@mydomain.net
smtp_password = password
smtp_port = 465
smtp_use_tls = true
smtp_use_ssl = true
## Specify available auth parameters here (e.g. LOGIN PLAIN CRAM-MD5, etc.)
smtp_auth = PLAIN

Attachments

Comments

Comment by Mads Kiilerich, on 2014-09-25 18:12

I don't know. I use a local old fashioned port 25 smtp server and it works fine.

I don't understand what you mean with "full".

Also, we use this issue tracker a bug tracker, not a discussion forum or support system. This kind of "requests" do not really fit in. I would suggest asking on the mailing list instead.

Comment by Oleg Franchuk, on 2014-09-25 18:14

full - i mean that in log file is nothing with errors or warnings for mail sending, but mail don't send

Comment by Christian Oyarzun, on 2014-09-25 20:21

It doesn't look like

@franchukoleg82 is this still a problem? I have successfully used ssl and tls now.

Initially, I also did not get e-mails, but got error messages on the terminal where I had started Kallithea. These messages were caused by not having configured a proper app_email_from value. The default value 'Kallithea' is not a valid e-mail address and was not accepted by my SMTP server. Setting 'app_email_from' to a valid e-mail address fixed the issue for me.

Comment by Mads Kiilerich, on 2015-01-08 15:28

Minor clarifcation: It must be a configured policy on your SMTP server that declared 'Kallithea' an invalid sender address. It could also have rewritten it to something else.

I think it could make sense if app_email_from had a default value of "Kallithea kallithea@%s"%socket.getfqdn() ... or perhaps also using the configured "site branding".

(We have the opposite in kallithea/lib/auth_modules/auth_pam.py where socket.gethostname() is hardcoded without any way to override it.)

Your description of the error messages on the terminal supports that there is a problem with error logging from mail.

Comment by Thomas De Schampheleire, on 2015-01-08 15:58

In my (corporate) environment the SMTP server not only required a well-formed address but even an existing one, so kallithea@my-domain.com would not be accepted, although it indeed makes sense to make that the default to help other users.

To clarify: the error messages on the terminal were python exceptions, and in this case I started kallithea simply as 'paster serve production.ini'. On this same terminal I also see normal logs from e.g. 'INFO [kallithea.RequestWrapper]' or 'INFO [kallithea.lib.auth]'. So the location of the log was not that problematic, according to me?

Comment by Mads Kiilerich, on 2015-01-08 16:02

These exceptions are usually sent by to the admin ... but that will of course give a catch 22 in this case ;-)

Better documentation and better comments/defaults in the ini files would probably help.

Comment by Thomas De Schampheleire, on 2015-08-06 20:49

Commit ce72c36f7a0eda4f47953757a01654a2174e0388 adds better documentation about the e-mail settings.

Closing this issue as there was no further feedback from the submitter. If you believe there is still an issue, please reopen and clarify.

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